ALIGN Zen and Stealth Mat 2 & 5 Year Extended Warranty. The extended warranty covers your ALIGN Zen or Stealth PEMF mat, ensuring continued optimal performance and peace of mind
Coverage
Parts and Components:
- All mechanical and electrical components
- PEMF cores
- Infrared heating elements
- Control units and circuitry
Electrical Issues:
- Malfunctions related to electrical systems
- Power supply problems
- Controller failures
Terms and Conditions
- This warranty is valid for 2 or 5 years from the date of purchase.
- Coverage begins immediately after the original 30 day manufacturer's warranty expires.
- The warranty is non-transferable and applies only to the original purchaser.
Claim Process
To initiate a warranty claim:
- Contact our customer service team with your proof of purchase including order number, model number and contact details.
- Our technicians will diagnose the issue and determine if it's covered under warranty.
- If covered, we will repair or replace the defective parts at no cost to you.
Exclusions
This warranty does not cover:
- Normal wear and tear
- Damage caused by misuse including improperly grounded outlet, accidents including electrical power surges, improper maintenance, and failure to follow safety guidelines outlined in user manual.
- Cosmetic issues that don't affect functionality
- Unauthorized modifications or repairs
Customer Responsibilities
To maintain warranty coverage:
- Use the mat as directed in the user manual
- The use of surge protectors is highly recommended
- Keep the mat clean and store it properly when not in use
By offering this comprehensive 2 or 5-year extended warranty, we demonstrate our confidence in the quality and durability of ALIGN products. This warranty ensures that you can continue to enjoy the benefits of your PEMF mat without worrying about unexpected issues or costs.
To make a warranty purchase: Click here
